chavshop.co.uk - faqsback

pricing:

• no hidden costs - all clothing prices shown include delivery to 1 mainland UK address

payment:

• payment for scally clothing is taken via PayPal - you don't need a PayPal account to complete the transaction, just a credit or debit card
• payments will show the vendor transaction name as 'PAYPAL' on your credit card or bank statement

orders:

• we process and dispatch all orders same day, if these are received on a business day before 2pm - otherwise orders are processed and dispatched on the next business day
• all packaging is plain and unbranded

delivery:

• all clothing prices shown include delivery to 1 mainland UK address
• we deliver all clothing using 1st class post from Royal Mail, who deliver over 90% of 1st class post by the next day

receipt:

• once we have dispatched your clothing, we have entrusted it to Royal Mail, and so any queries regarding the whereabouts of your clothing must be brought up with Royal Mail
• if you have not received your clothing 15 business days after we dispatched it to you, Royal Mail class the item as lost, and you are entitled to take up a claim with them - forms are available at all Post Offices